FAQs

How do I take care of payment?

The contract is activated once the deposit is received. Exhibiting brands will not be listed on the website, show guide, or any other materials until then. You will not receive your booth assignment or be placed on the show map until full payment is received.

• 50% of the invoice is due within 1 week of signing the contract. (100% is due for Craft Stand upon signing)

• The remaining balance is due 45 days before the show.

• Payment instructions can be found on your invoice. Please indicate your invoice number on all forms of payment.

• The only acceptable forms of payment are checks and ACH/wire transfers. We do not accept credit cards, cash, or money orders. Checks will not be accepted two weeks before show day.

• Please be sure to make all payments out to CLTV8, LLC.

Can we pay our invoice deposit with cash, cashiers check, etc.? 
We only accept ACH/wire transfers for booth payment. We do NOT accept credit cards, cash or money orders. Please make all payments out to CLTV8 LLC.

What is the cancellation policy?

Section 5 of the Contract - 5) Cancellation. In the event that Exhibitor cancels or terminates this ESA Agreement, Exhibitor shall be charged a cancellation fee of fifty percent (50%) of the Exhibit Space Fee ("Cancellation Fee"); provided that Exhibitor notifies Operator at least ninety (90) days prior to the commencement of HOF. Should the cancellation occur at least forty-five (45) days prior to the commencement of HOF, Exhibitor shall be charged seventy-five percent (75%) of the Exhibit Space Fee ("Cancellation Fee"). If the Exhibitor notifies the Operator less than thirty (30) days prior to the event, the Exhibitor shall be charged a cancellation fee of a hundred percent (100%) of the Exhibit Space Fee ("Cancellation Fee").

Can we exceed the height limit in our booth?
No. Craft stands, blueprint stands, and boutique booths cannot exceed the height limit of 5'6 “. Arena and Outdoor booths have a height limit of 8’. PA’s will be walking the floor during the show making sure no one is going over the limit.

Will WiFi/Electricity be provided?
WiFi will be provided free of charge for all Exhibitors.

Extra Electricity is an additional cost. Please reach out to onboarding to request an additional amount.

Can I bring my own custom booth setup, booth fixtures, and/or furniture?

Boutique/Boutique Plus Booths:
Custom fixtures are not encouraged. Hall of Flowers provides a plug-and-play set up with walls, shelves, desks & stools as well as a booth id sign. However, we will consider allowing custom booth set-up as long as all booth guidelines are met. 

If you would like us to review your potential customizations, please send color images & dimensions to ops@hallofflowers.com one month in advance to be considered by Show Management.

Arena/Outdoor/Mini Arena Booths:
Arena booths are completely customizable. Your team will work with approved vendors to bring in all furniture and items needed to decorate your space, as long as they fit within the guidelines. Your booth rendering will need to be submitted no later than February 1st.

Are we able to hang anything on the walls of our booth?

Boutique/Boutique Plus Booths:
Nothing may be adhered to the wall; however, we encourage free-standing fixtures. Please refer to the Booth Display Rules section of the manual.

Arena Booths & Outdoor Activations: 
White Walls shall not sustain any damage greater than a #8 drywall screw. Use of larger screws, wall anchors, or cutting walls is strictly prohibited. If you're seeking to hang anything that is not low-tack vinyl/sticker material, please contact ops@hallofflowers.com for detailed wall mounting instructions.

A $1,500 deposit is required to paint the booth walls. Please email ops@hallofflowers.com to confirm. Please refer to the Arena Booth page or the Outdoor Booth page for more details.

Please note that anything you hang must be fully removed (and patched where necessary) by yourself at the time of booth breakdown. Any damage caused to the white walls will be billed accordingly.

Can you provide me with pictures of exhibitors from prior shows so that I can get a better idea of what I want to do? 
Please click the link corresponding to your booth size below to view a gallery of photos: Boutique, Boutique Plus, Arena

How many staff passes/guest wristbands do we receive with our booth?

Click your booth type for a highlighted ticket allotment: Crafts, Boutique, Boutique Plus, Mini Arena, Arena, Raw 10x10, Outdoor 10x20, Outdoor 20x20. For a full breakdown, refer to the Exhibitor Passes section in the exhibitor’s manual.

Can I request a name change for my tickets? 
Tickets are non-transferable and non-refundable. Please confirm the exact names of your staff prior to redeeming your tickets, as no name changes will be allowed after the ticket has been redeemed.

What is the expected attendance?
Over the course of the two-day event, we expect an attendance of 3,000 - 4,000 people.

Do you provide storage for merchandise overnight?
No. We strongly encourage all exhibitors to lock up or remove any valuable items, including cannabis products, from the booth before leaving the booth unattended. You must provide your own locking storage containers (required for in-booth sales).

Can we get a list of all of the attendees, including their contact information?
We do not sell or give away contact information for our attendees. Please be sure to grab contact information while you chat with potential connections at the show.

Who are the primary attendees/exhibitors?
Hall of Flowers is an exclusive b2b cannabis industry event. The attendees and exhibitors consist of dispensary decision-makers, retail license holders, brands, industry professionals, and budtenders.

Can I see the list of attending exhibitors/retailers/media outlets?
The full list of participating retailers and exhibitors can be found on the Hall of Flowers website.

Where/When do I get the floor map?

Your team will receive the printed-out map at load-in on show week.

Do we need to obtain a business/solicitors license if we aren’t selling or giving our samples?
Yes, unfortunately the city of Ventura requires ALL exhibitors to get one if they are exhibiting at the show.

Can a Boutique or Boutique Plus booth sell Cannabis products from the booth instead of using the on-site dispensary?
Must be pre-approved. Please reach out to your sales rep for more info.

Do you provide storage for our products overnight?
No. We strongly encourage all exhibitors to lock up or remove any valuable items, including cannabis products, from the booth prior to leaving the booth unattended. You must provide your own locking storage containers (required for in-booth sales).

Can we sell Cannabis Products at the show?

Boutique/Boutique Plus Booths:
May only sell Cannabis Goods through the on-site dispensary. Please refer to the On-Site Dispensary Guidelines for more information.

Arena Booths & Outdoor Activations:
May sell Cannabis Goods within their booth by partnering with a licensed retailer to conduct sales. All DCC regulations & show processes for cannabis distribution & sales must be abided by. Please refer to the In-Booth Retail Cannabis Guidelines for more information.

Alternatively, Arena Booths & Outdoor Activations may choose to utilize the Onsite Dispensary instead of conducting in-booth sales.

Can attendees sample our Cannabis product at our booth to make the sales process easier?
No product may be given away for free, however attendees can purchase cannabis goods & sample purchased goods in the outdoor consumption area.

No indoor consumption is allowed.

Can we display Cannabis products in our booth?

Boutique/Boutique Plus Booths:
Cannabis display products are allowed within your booth, provided that DCC regulations are met. For more information, refer to the On-Site Dispensary Guidelines.

Arena Booths:
Cannabis display products & Cannabis Goods for Sale are permitted within your booth, provided that, together with your licensed retailer, all DCC regulations are met. Please refer to the In-Booth Retail Cannabis Guidelines for more information.

We strongly encourage all exhibitors to lock up or remove any valuable items, including cannabis products, from the booth prior to leaving the booth unattended.

Absolutely NO Cannabis Goods may be given away for free at the show.

Can you make sure that my booth is next to a specific company?
Though we do not allow exhibitors to choose their booth locations, we do our best to accommodate requests to be near other brands. Please submit your requests to ops@hallofflowers.com.

When do we receive our booth number?
Booth numbers are sent to all exhibitors paid in full a week prior to show day.

Can we sell food or beverages at the show?
Absolutely no food or beverages, including non-medicated cannabis samples, may be distributed or sold at the show without a temporary food facility (TFF) permit issued by the Ventura County Health Department 30 days prior to the event, and prior written approval from the HOF Team. More info on the Temporary Food Facility Application Packet here.  Please contact onboarding@hallofflowers.com if you are interested in having food or beverages at your booth.

When will information on parking passes come out (will it be sent or will there be signs and where do we get passes)?
General event parking is complimentary and located outside the venue.

(1) One Personal Vehicle Pass will be allotted per booth and can be picked up at the Box Office. The Exhibitor's main point of contact should receive a parking pass via Eventbrite 1 week before the show.